Customer testimonials

  • Rowland really do go above and beyond for their customers

    Rowland really do go above and beyond for their customers

    We purchased our beautiful Rowland Home 7 months ago and I can honestly say its been such a...

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  • Thanks for the great house Rowland Homes!

    Thanks for the great house Rowland Homes!

    I want to express my gratitude for Steve Speed, Sales Executive at The Pastures, Wesham. What an...

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  • We would recommend Rowland Homes

    We would recommend Rowland Homes!

    We have visited The Pastures and really liked the street scene and layout of the development. We...

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  • Excellent service

    Excellent service

    We visited Rowland Homes and from the very first welcome in to the Sales Office, we have both felt...

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  • New family member at Pear Tree Grange

    New family member at Pear Tree Grange

    New Rowland Home owners of a beautiful Brantwood visited the sales office to introduce...

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  • Very Happy Customer!

    Very happy customer!

    We visited Pear Tree Grange for the very 1st time on Sunday 6th January 2019, following visiting...

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  • The process was informative and enjoyable!

    The process was informative and enjoyable!

    We are just delighted! We visited Rowland Homes online over the festive break following completing...

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  • A professional shares his experience

    A professional shares his experience

    House buying for the most part is not for the faint hearted. For those that decide to go down the...

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  • Warm welcome at Pear Tree Grange

    We first visited looking for a new home, that would meet the needs of our family. Today we visited...

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  • Ever wondered it is like to buy a new build home?

    Ever wondered what it is like to buy a new build home?

    Sarah Bottomley and her partner Matt are first time buyers and proud owners of a Rowland home in...

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  • We are just delighted with the whole process

    Massive thanks to all at Rowland Homes for our beautiful forever home
    Mostly to Stephen who...

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  • We are so looking forward to having our new home!

    We are so looking forward to having our new Rowland Home released for sale to us.
    It was a...

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  • Pear Tree Grange

    The Part Exchange process was nice, simple & straightforward

    We revisited Rowland Homes after previously purchasing a new Rowland Home a number of years...

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  • The whole process has only taken about 8 weeks!

    “I chose the Marples Grange site because of it's great location. It’s handy for work...

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  • The Early Bird scheme is such a simple process!

    "We are delighted, we visited Pear Tree Grange and met with Stephen the Sales Adviser who was...

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  • On day 1 of it opening we reserved a Rowland plot!

    “We have been waiting for a development of high quality housing in this area for a while. On...

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  • Our home just looks amazing

    We are so very delighted with the style and look of the Brantwood! Our home just looks amazing and...

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  • The Help to Buy process has been so easy to understand

    We used Rowland Homes Early Bird Scheme for our stunning new 3 Bedroom Detached Home.
    We...

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  • Since we moved into our new Rowland Home everything in our lives has fallen into place

    Since we moved into our new Rowland Home everything in our lives has fallen into place.
    ...

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  • Keeping it in the family

    My son recently bought a Rowland Home on the Stokes Manor development in Leyland. He was so thrilled...

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  • On our 3rd Rowland Home

    We bought our first Rowland Home thirteen years ago, we lived there for a number of years before...

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  • A massive credit to yourselves

    Thanks to Wendy at Customer Care for all your help. Can I just take the time to compliment your site...

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  • Standard on the finish of the new homes is EXCELLENT

    Standard on the finish of the new homes is EXCELLENT! We've looked at that many new build homes...

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  • Home demonstration & moving in day!

    We found the Home Demonstration extremely thorough and as usual Claire was professional and friendly...

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  • Our new house is amazing

    Happy customers, Paul & Catherine completed on their new Rowland home at The Pastures this...

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  • I love the house and everyone has been really positive.

    I've not had any problems. I love the house and everyone has been really positive. I've...

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  • First occupiers move in at The Pastures in Wesham

    Excellent customer service by Claire. She has helped us every step of the way. Very much...

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Rowland really do go above and beyond for their customers

We purchased our beautiful Rowland Home 7 months ago and I can honestly say its been such a pleasure.  Everyone we have had dealings with from Rowland have been helpful and always pleasant and they really do go above and beyond for their customers. 

Had the pleasure of Will the handyman fixing a bedroom door that had dropped a little bit.  While he was here, he painted a small hole that had been filled and fixed my upvc patio doors.  Lovely guy, pleasant and helpful. 

Wendy Lattimer is my superstar go to person for anything.  What a lovely lady, so helpful, always pleasant and nothing is too much trouble.  She gets everything sorted so quickly even though I always tell her there’s no rush

Rowland you should be proud of your product but more so of your staff, they are truly amazing!

I would recommend Rowland homes to anyone thinking of purchasing a new build

Dawn Smallwood - Pear Tree Grange

Thanks for the great house Rowland Homes!

I want to express my gratitude for Steve Speed, Sales Executive at The Pastures, Wesham. What an incredibly talented and professional man. As a result of his hard work we successfully managed to move into our dream family home.  We moved into our first home- also Rowland– about 4 years ago.

We were impressed with the house it just, once our son came along, became a little too small for us. As we loved our home we wanted to stay with Rowland.  Steve gave us this opportunity. He allowed us to part exchange which gave us a really great deal on our current house. We were given all sorts of bonuses too.

We have been living in our new house (a beautiful Wallingford) for a month now and we are impressed. It is stylish and a fantastic family home. We did have a few snags but they are being sorted without any issues. Credit to Andy the site manager for that one too.

Great job Steve and thanks for the great house Rowland Homes!

Emily & Phillip Hingley

We would recommend Rowland Homes!

We have visited The Pastures and really liked the street scene and layout of the development. We have purchased with our family's needs in mind and are delighted to call The Pastures home. The service has been excellent and we would recommend Rowland Homes. We have already recommended a friend

Thank you Rowland.

 

Excellent service

We visited Rowland Homes and from the very first welcome in to the Sales Office, we have both felt warmly welcomed and provided excellent service.


Buying a new home is so very important to us and we both look forward to living here at Pear Tree Grange. Our next step is to book an appointment to visit and talk over all of our options and extras. We are so happy! thank you Rowland Homes!

 

New family member at Pear Tree Grange

New Rowland Home owners of a beautiful Brantwood visited the sales office to introduce “Bear” their new family member and resident at Pear Tree Grange.

We call in to the sales office to say “hi” and catch up with our Sales Adviser every so often. 

This visit was very important as our newest family member “Bear” had a visit to the sales office. 

Bear brings us so much joy and together with our new Rowland Home, we are settling in very well.

Very happy customer!

We visited Pear Tree Grange for the very 1st time on Sunday 6th January 2019, following visiting other new build developments in the area. Having a lot to choose from can be very confusing, trying to remember developers standard spec. On arrival to Pear Tree Grange the welcome was warm and non pressuring. We looked at both show homes and were really impressed with The Brantwood.

We gained the information needed. Going home the property was on my mind and we called and talked with the Sales Adviser who invited us to an appointment to talk over options and help progress. The process to reserve was really helpful and informative. Now I am just waiting to move in. Thank you Rowland Homes for all of your time, even after hours!

The process was informative and enjoyable!

We are just delighted! We visited Rowland Homes online over the festive break following completing on the sale of our previous property. We sent an enquiry over and visited on 3rd January 2019, knowing this was Rowland Homes first day back. We reserved our lovely new 4 bedroom detached Rowland Home. The process was informative and have to say enjoyable! Any questions we asked were all answered by the Sales Executive who took his time helping us understand the home and also the development. Thank you Rowland Homes we are so excited!

A professional shares his experience

House buying for the most part is not for the faint hearted. For those that decide to go down the new build route it requires a certain level of trust in the housing developer to deliver on what they promise. For a buyer, there is a lot to think about during the decision-making process.

We had a chat with David Saul who works in pre-construction and bought a Bowes style 4 bedroom detached house as part of the Romans Green development in Blackrod.

For an industrial professional he must have been hard to please. So, what sealed the deal for him?

David had looked at other showrooms but liked the quality of Rowland and thought they were much better than others he had seen.  He said: “The location was brilliant and it was also Claire from the Sales team. Her personality was so nice and nothing was ever too much trouble. If I emailed a question over, I got a response within the hour. Plus Nick the Site Manager was fantastic!”

Getting great customer service and building a good rapport with the team certainly helped to gain David’s trust in Rowland.

But we asked about the house itself, what was the main selling point? “For this particular style of house, the lounge is separate from the kitchen and family room which I liked,” he said.

David was also impressed with the construction and standard of work: “A lot of other developers for example use white cheap plug sockets but our house has been fitted with brushed steel Chrome effect sockets throughout. Also at the beginning, we were given the option of moving things about which was great, as we purchased before the roof going on our new home."

Now that you are moved in and preparing to spend your first Christmas in your new house, would you recommend Rowland to other people? “Yes, I would definitely buy another house from them and would also recommend them to other house buyers. I have bought other houses in the past and they have nothing on Rowland”.

Warm welcome at Pear Tree Grange

We first visited looking for a new home, that would meet the needs of our family. Today we visited and brought our parents with us, who are already Rowland Homes owners. On arrival we all received a warm welcome from the Sales Adviser, who immediately took us to the Tree of Gifts. We all received a numbered bauble and are just delighted with our festive gifts. Thank you to all at Pear Tree Grange for your warmth and we are looking forward to when our new home is released for sale to us!

Ever wondered what it is like to buy a new build home?

Sarah Bottomley and her partner Matt are first time buyers and proud owners of a Rowland home in Blackrod. 
 
Sarah started using her Instagram account, ‘From Brick to Beautiful’ to share her journey from buying a Victoria three bedroom detached house off plan. Sarah shares her inspiring interior design tips that has attracted more than a thousand followers. Rock FM went along to meet her at her new home.  
 
Rock FM:  It is a pleasure to meet you. Thank you for inviting us into your home. Were you looking for a new build? 
 
Sarah: ‘We thought a new build would be the best for us as we don’t have time for a renovation project.’ 
 
Rock FM: What made you go for a Rowland Home? 
 
Sarah: ‘We hadn’t heard about Rowland Homes before. We looked at some other new build sites and they were quite big and we wanted something that was a bit more personal and smaller. We heard from one of Matt’s family members that the Rowland site was coming up in Blackrod and that they were good builders. Also, that the site that they were building on was good too.’ 
 
‘We had a look and they had a different feel and we loved the look of this house before we even had a look inside to be honest.’ 
 
Rock FM: What was it like buying a home off plan? 
 
Sarah: ‘We reserved the plot before we saw the showroom in Preston because there are only five houses of this style on our site and this is the only one that is south facing and we wanted it for the sun in the summers. When we saw the show home, we still loved it with all the decor and they make it look really beautiful.’ 
 
‘It was hard when it came to us ordering our furniture. With this particular house, everything is on the opposite side to the show home. So, we had to bear that in mind. We had to think about the shape of the sofa and dining room table that suited the room. We did a lot of free hand drawings!’  
 
‘I am a visual person so I could envision it how it would look but my partner did struggle with that side of it.’ 
 
Rock FM: What advice would you give to other house hunters looking at new builds? 
 
Sarah: ‘I’d say think about how you would like your home to look. Things can be moved, sometimes it might be at an extra cost. Don’t wait until you are in. When you look at your house plan look at it carefully, it is easier to move things before they are built or at the time they being built.’  
 
‘We knew we wanted a feature wall with a fire place and also for the TV to be high up on the wall. So we have had to get the TV aerial moved higher as well as the plug sockets than the standard position, so all the wires wouldn’t be trailing where the electric fire place would be. The heating thermostat got moved to another wall to not spoil the feature wall. Other people have an outside light where as we have a spotlight.’ 
 
Look at other show homes to get ideas for what you would want your house to be.  
 
Rock FM: Finally, If you could describe your home what would you say? 
Sarah: ‘Definitely,cosy! I wanted a cosy feel. Personal. It is completely different to any other Victoria house style. All the Rowland staff on site are very aware that they are still building and they don’t want to invade your privacy. We couldn’t get something out of the car boot and the site manager was over straight away and asked if we needed a hand to get it out. Everyone is dead friendly!’ 
 
Sarah’s Top Tips for Buying A New Build House 

1. Discuss different house styles with your Mortgage Advisor to see what you can afford  

2. Check local Independents for furniture and fittings 

3. Don’t feel like you are being picky - it is your home 

4. Ask loads of questions  

We are just delighted with the whole process

Massive thanks to all at Rowland Homes for our beautiful forever home

Mostly to Stephen who we have dealt with since day one! Thanks Stephen for the help, advice and fun along the way. You truly are a lovely man

We are just delighted with the whole process and looking forward to living in our stunning new Rowland Home, Thank You Rowland

We are so looking forward to having our new home!

We are so looking forward to having our new Rowland Home released for sale to us.

It was a lovely touch to see our children catered for with the colouring and activity book. Thank you Rowland Homes, we just can't wait!

The Part Exchange process was nice, simple & straightforward

We revisited Rowland Homes after previously purchasing a new Rowland Home a number of years ago. On our arrival we were met by Stephen the Sales Adviser, who was warm, friendly and welcoming.

We mentioned that we had a Rowland Home and that we wanted to view the show homes. Our adviser extended his hand and said "thank you for your previous purchase", this was nice for us, as choosing to purchase again is such a personal journey.

Following viewing the show homes and identifying which home we wanted, we talked over Part Exchange. The process was nice, simple and straightforward. We agreed the Part Exchange with Stephen and are now looking forward to moving in.

Thank you Rowland Homes.

The whole process has only taken about 8 weeks!

“I chose the Marples Grange site because of it's great location. It’s handy for work and is ideally connected to the motorway. I’ve got my keys and I’m ready to move in any day. Matthew in the sales office has been fantastic throughout, keeping me up to date with everything, chasing things up and chasing me when needed!

I’m so looking forward to moving in I didn’t realise it would happen so quickly. From putting down the reservation fee the whole process has only taken about 8 weeks."

The Early Bird scheme is such a simple process!

"We are delighted, we visited Pear Tree Grange and met with Stephen the Sales Adviser who was friendly and made us feel at ease.

When first visiting we talked with our Adviser to say that we are only looking to purchase in the future, we had however sold our home and were looking at options.

It was a pleasure to hear that our Adviser wanted us to know all about the Early Bird Scheme. We just could not wait to pay £150 and place a Early Bird reservation against our Renishaw 4 bedroom detached.

Location is very important to us for our little ones schooling, however the quality and high specification really helped us. We would just like to say how simple the process has been, and we love visiting very often, we would rate our service as BRILLIANT".

On day 1 of it opening we reserved a Rowland plot!

“We have been waiting for a development of high quality housing in this area for a while. On day 1 of it opening we reserved a Rowland plot which is facing farmland and has the nature reserve to the side. We are delighted.

The development is in the catchment area for an outstanding primary school that we are keen for our son, Finn (2), to attend so the location is perfect.

“Carol has been great to deal with since day one and Gary the site manager is brilliant. We had some minor snags and they were all fixed while we were away on holiday, ready for us when we arrived home. The whole thing has been a great experience.”

Happy residents at Garrett Fields

Our home just looks amazing

We are so very delighted with the style and look of the Brantwood! Our home just looks amazing and it's not even finished yet. We truly cannot wait to move in, and we are so happy with the team that we wanted to treat them all.

I am aware that a simple card would have done the job, however I needed to do more. Thank you Rowland Homes for all of your care and attention

The Help to Buy process has been so easy to understand

We used Rowland Homes Early Bird Scheme for our stunning new 3 Bedroom Detached Home.

We visited the Sales Office and met again with Stephen who has been a pleasure to communicate with during our relationship with Rowland Homes. We noticed another 3 Bedroom Detached became available much sooner!

We could not wait to get in touch with Stephen our dedicated Sales Adviser and Reserved our Lovely New Home

We have used the Help to Buy process and this has been so very easy to understand with the help of our Rowland Approved Financial Advisers RSC.

We would just like to say "thank you for all your help thus far and we are both very excited"

Since we moved into our new Rowland Home everything in our lives has fallen into place

Since we moved into our new Rowland Home everything in our lives has fallen into place.

Before we were in a small flat and now my son, my partner and I have a lovely home and a huge garden. My partner Matt proposed to me and we are so much closer as a family living in our new home.

I’ve even had a promotion at work to Branch Manager, which was great! It has been a real turning point and our lives as a family are now complete.

We feel so lucky in so many ways. Thanks Rowland.

Anastasia Reay, Elworth Hall Farm

Keeping it in the family

My son recently bought a Rowland Home on the Stokes Manor development in Leyland. He was so thrilled with the friendliness of the Rowland sales team and the high standards of customer service that we decided to go and have a look at Duxbury Manor to compare the homes with other builders. The quality of the Rowland Homes compared to the others was significantly higher and the offers and incentives that were available just made it too good to turn down.

There are no words to express the gratitude that we feel towards the head of sales on the site. Val was there every step of the way and always went above and beyond clearly having our best interests at heart. I love my new home and the close knit community that we are now part of.

Ann Monkton, Duxbury Manor

On our 3rd Rowland Home

We bought our first Rowland Home thirteen years ago, we lived there for a number of years before buying another one several years later. We are now in our third Rowland Home on Duxbury Manor and love it. The sales and site manager will do anything to help, are always there for you and the fixtures and fittings in each Rowland home that we have owned over the years have just got better and better each time, they are stunning. It’s how you are treated too - nothing is too much trouble

Dave Rourke, Duxbury Manor

A massive credit to yourselves

Thanks to Wendy at Customer Care for all your help. Can I just take the time to compliment your site manager Simon that dealt with our house. 99% of issues have now been sorted and the majority were sorted by Simon himself there and then which was surprising to see a site manager on the tools.

Also you have a builder called Andy that came and swept up that has been a few times for odd jobs. Again a massive credit to yourselves and genuinely can't do enough for people.

Lastly Claire the sales advisor for all her help and patience over the last 9 months! As with most things in business everybody makes mistakes, it's how you rectify them, and with that you've been brilliant.

Mr & Mrs Hastwell

Standard on the finish of the new homes is EXCELLENT

Standard on the finish of the new homes is EXCELLENT! We've looked at that many new build homes - but for Rowland the finish and what comes included is fantastic which makes a massive difference! We're happy we have reserved our Rowland Home and would highly recommend!

Thank you for everything, Mr & Mrs Carter.

Home demonstration & moving in day!

We found the Home Demonstration extremely thorough and as usual Claire was professional and friendly along with Site Manager Andy. We are extremely satisfied with the whole process.

Mr & Mrs Cable

Our new house is amazing

Happy customers, Paul & Catherine completed on their new Rowland home at The Pastures this weekend... Paul said 'House is amazing' and they're looking forward to moving in

 

I love the house and everyone has been really positive.

I've not had any problems. I love the house and everyone has been really positive. I've never bought from Rowland before, but when I've mentioned their name to my friends, they have all reacted positively to it. People think Rowland has a good reputation.

Mrs Lorraine Charlesworth

First occupiers move in at The Pastures in Wesham

Excellent customer service by Claire. She has helped us every step of the way. Very much appreciated.

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